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Last Updated: July 08, 2024

This Privacy Notice explains how AITrailblazer, LLC ("AITrailblazer," "Company," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information in connection with our website, platform, services, products (collectively, the "Services").

WHAT IS PERSONAL INFORMATION?

When we use the term "personal information" in this Privacy Notice, we mean any data or information that identifies, relates to, describes, is capable of being associated with a particular natural person or any other data or information that constitutes "personal data," "personal information," or "personally identifiable information."

OUR COLLECTION AND USE OF PERSONAL INFORMATION

We collect personal information in a variety of ways, such as:

  - Contact Information: Includes your first and last name and email address. We use this to fulfill your requests and communicate directly with you.

  - Account Information: Includes your first and last name, email address, user ID, and profile information. This helps us administer your account, provide relevant services and information, and offer customer support.

  - Payment Information: If you sign up for our Service, we collect information provided for the payment. Note that we use Microsoft's payment processor for credit card payments, and we do not retain any personally identifiable financial information such as credit card numbers.

  - Inquiry and Communications Information: Includes information in custom messages sent through forms or email. We use this to respond to your queries, communicate, and enhance our services.

  - Feedback Information: We collect feedback you provide regarding our Services to improve and grow our business.

Information Automatically Collected: This includes log data, analytics data, your usage, activity on our services, and your IP address. We may use cookies to collect this automatically.

ADDITIONAL USES OF PERSONAL INFORMATION

We may use the information we collect for various purposes, such as:

- Providing and operating the products and/or services you request.

- Communicating with you about products, services, and updates.

- Providing customer support and resolving technical issues.

- Ensuring safety and security, including monitoring for suspicious activity.

- Protecting our legitimate business interests and legal rights.

- Using information with your consent for specific purposes.

SERVICE PROVIDERS

We work with third-party service providers for website and application development, hosting, maintenance, backup, storage, payment processing, analysis, and other services.

HOW WE STORE AND SECURE PERSONAL INFORMATION

We use Microsoft cloud services for hosting and employ appropriate technical measures to secure your data. Our data collection and processing methods comply with our privacy and data processing policies.

HOW LONG WE KEEP PERSONAL INFORMATION

We retain your account information as long as your account is active and for a reasonable period after, as necessary to comply with legal obligations, resolve disputes, and enforce agreements. After this period, we will delete or anonymize your information, or securely store it if immediate deletion is not possible.

ENFORCEMENT AND APPLICABLE LAWS

In exceptional circumstances, we may share information with third parties if necessary to:

- Comply with applicable laws, regulations, legal processes, or governmental requests.

- Enforce our agreements and policies.

- Protect the security and integrity of our products/services.

- Protect AITrailblazer and our customers from harm or illegal activities.

OUR DISCLOSURE OF PERSONAL INFORMATION

We may share personal information with third parties in the following instances:

- Business Transaction or Reorganization: During negotiations or as assets in transactions such as mergers, acquisitions, or sales.

- Legal Obligations and Rights: With legal advisors and law enforcement for purposes such as compliance with laws, fraud prevention, and protecting rights and safety.

- With Your Consent: When you give us consent, such as including testimonials on our site.

CONTROL OVER YOUR INFORMATION

You may control your data by:

- Email Communications Preferences: Unsubscribing from promotional emails through the “unsubscribe” link provided in such communications. Note that you cannot opt-out of service-related communications.

- Cookies: Managing cookie preferences as described in the Information We Collect Automatically section.

CHILDREN’S PERSONAL INFORMATION

Our services are not directed to and we do not intentionally collect personal information from children under 16. Should we become aware of any personal information collected from a child under 16, we will delete it promptly upon notification.

LINKS TO THIRD-PARTY WEBSITES OR SERVICES

Our Services may include links to third-party websites and services. This Privacy Notice does not apply to those third-party services, and we advise you to review their respective privacy notices.

CALIFORNIA CIVIL CODE

If you are a California resident, you have the right to:

- Know what personal information we have collected, used, and disclosed.

- Request deletion of any personal information we have collected.

- Opt-out of the sale of any personal data (we do not sell personal information).

We verify your identity before processing requests. We do not discriminate against users exercising these rights.

UPDATES TO THIS PRIVACY NOTICE

We may update this Privacy Notice periodically. Changes will be effective immediately upon posting unless otherwise specified. We will notify you of any material changes via email, prominent posting on our site, or other appropriate channels.

For questions or more details, please contact us here: https://aitrailblazer.com/contact-us